Scroll down on the page to Check My Data Usage and click on the Check Usage button. Log on to and select My Account from the top right of the page. The most cost effective way to avoid data overage charges is to move to an Unlimited Data plan. Once 100% of the data limit is reached, Rise will send an e-mail for every 10 GB increment used above and beyond a customer’s data limit. A second e-mail warning is sent when 95% of the data limit is reached. Customers approaching their data limit will receive a first warning e-mail when 75% of the data cap is reached. Please be certain your e-mail address on file with Rise is up to date. We send a series of e-mail communications to our customers as they approach and exceed their data limit. You will be notified each time a Data Overage charge is added to your account. For every 10GB used over the data included in your plan, a $5.00 charge will be posted to your account. However, extra charges will be incurred once you’ve exceeded your data limit. Your speed will remain the same and your data usage will not be restricted. No changes will be made to your Internet connection. Make sure your WiFi is password protected to avoid unauthorized use of your connection. 500 hours per month is equal to 16.5 hours per day!įor more information provided by Netflix, go to
3 GB per hour provides you with 500 hours of viewing time.
The lowest data allowance plan from Rise offers 150 GB of data. 3 GB per hour compared to between 3-7 GB for High definition and Ultra HD. A standard definition video stream only uses. Did you know that most newer HD TV’s will up-convert a standard definition video stream? This is important to know as Video Streaming services like Netflix allow you to change the data stream on your account. Data overage monitoring allows us to provide the best internet access to all our customers, even during peak use times.įor many people, streaming video plays a large part in the consumption of data. Today, streaming videos, playing online games, and using multiple devices to access the Internet at the same time results in a larger average consumption of data. Data overage charges help to preserve this as well as allows us to re-invest in our network to keep up with the ever-growing consumption of data by our customer base.įor most customers, data usage isn’t just about Internet anymore. Rise Broadband, like all major Internet service providers, has a data allowance policy to eliminate congestion on our network and provide a better experience for all customers. How can I avoid incurring data usage charges? Will I be notified when I reach my data allowance? What are the implications of going over my data allowance? Why am I getting charged for data now when I have never been charged in the past?
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